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Our Values

Partnering for our Customers’ Success

Jon-Don's values are the basis for our daily actions and have been the foundation of Jon-Don since our beginning in 1978. As Jon-Don continues to grow, the values will help us to define further who we are, what we believe and, what we aspire to be for ourselves and our customers.

Jon-Don Values

  • Service to the customer above all else
  • Continuous improvement in all we do
  • Honest communication and respect for the individual
  • Being a part of something special

Service to the customer above all else

  • Collaborate with our customers to make them successful
  • Know our customers to better serve their individual needs
  • Work together to provide guidance and solutions that effectively address and resolve each customer’s issues

Continuous improvement in all we do

  • Approach today's issues innovatively in anticipation of tomorrow's opportunities
  • Expand our product and service offerings to better assist our customers
  • Strive to improve internal business processes to create efficiencies
  • Look through the eyes of our customers and employees to assist them in improving upon and achieving their goals

Honest communication and respect for the individual

  • Treat everyone with dignity and respect
  • Foster an environment where honesty and openness are the norms by discussing positions fairly and objectively and valuing contrary opinions
  • Strive to understand others and actively listen to their concerns and perceptions

Being a part of something special

  • Contribute daily and know that your input is appreciated by coworkers, management, and valued customers of Jon-Don
  • Play an important role in a service industry that assists and positively impacts others